Beacon Patient Advocates LLC
Independent Patient Advocates Helping You Navigate the Choppy Waters of Today's Healthcare

Frequently Asked Questions About Working with an Independent Patient Advocate

Frequently Asked Questions:

Why hire Beacon Patient Advocates LLC?

We are client focused, uniquely knowledgable, and engage clients to ask the right questions, seek good answers, and secure reliable resources. Our “allegiance” is to you, our client and not to any external healthcare organizations (hospital, insurance company, etc.). 

Read more about the value of working with Beacon Patient Advocates here.

What does the "Board Certified" credential BCPA mean?

The Board Certified Patient Advocate (BCPA) credential is best explained by the Patient Advocate Certification Board:
"Certification focuses specifically on the individual and is an indication of current competence in the specialized area of patient advocacy practice. Passing the examination for Board Certified Patient Advocate creates and promotes competence and professionalism in the field of patient advocacy, provides formal recognition on behalf of practicing patient advocates and enhances consumer safety, ensuring patients have a voice in their care."   Learn more here.

Are your services covered by insurance?

Services are not covered by insurance. All fees are the responsibility of the responsible party as detailed in the client agreement. 

What services do you offer
and what do they cost?

Give us a call to schedule your free 15-minute phone consultation. We'll take the time to learn more about you, your situation, needs, and goals. Our fees are structured on an hourly basis as well as project-based work. Learn more about services we offer here!

We will meet a client at a medical appointment location but are unable to offer transportation. We will help our client explore transportation options when needed.

Do you offer transportation
services when accompanying
a client to a medical appointment?

What is the process to hire you?

Once you contact us we'll set up an initial brief phone consultation to assess your situation and to determine if we can assist with your healthcare needs. If we mutually decide to move forward we'll meet for a comprehensive assessment, and develop a working plan that's right for you.

While some advocacy services rely on locale, many do not. Depending on your needs, it would be possible to work together via phone calls, email, and face-to-face technology such as Skype and Google Hangouts regardless of where you are located.

Can I work with you if I don't live in Massachusetts?

Although Beacon Patient Advocates LLC is not a provider of medical services, we operate compliant with the privacy requirements of HIPAA. Your private information is protected accordingly.

We subscribe to and abide by the Health Advocate’s Code of Conduct and Professional Standards, which you can find here.

How do you protect privacy?


Do you offer a newsletter?

We email a monthly e-newsletter that shares healthcare news and insights on current "hot" topics.
Are you interested in staying informed about issues facing healthcare consumers?

Join our mailing list:

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If you have additional questions, please do not hesitate to contact us! (617) 651-2140 or via email