Beacon Patient Advocates LLC helps clients and their family members / caregivers tackle the challenges of navigating today’s complex healthcare system by empowering our clients to become educated and confident health care consumers. We offer professional compassionate guidance to navigate complex systems.
Our assistance helps you acquire the resources and facts to make informed decisions that reflect your personal values.
About Ailene Gerhardt, Founder and Board Certified Independent Patient Advocate
After growing up in South Florida, Ailene moved to Massachusetts to attend college. In the years that followed, Ailene received her undergraduate degree from Clark University and her master’s degree from Brandeis University.
While enjoying a successful 17-year career as a human services professional advocating for the needs of students, faculty and staff on college campuses, Ailene’s mother became gravely ill. She experienced first-hand how draining and challenging navigating the intricacies of the health care system can be while actively supporting a loved one experiencing a healthcare crisis. The experience as her family member’s primary health advocate led Ailene to a career change and her calling as a private patient advocate.
Ailene completed her Certificate in Consumer Health Advocacy at the University of Wisconsin’s Center for Patient Partnerships in August 2017 and earned her Patient Advocacy Board Certification credentials in April 2018.
Patient Advocacy Education/Training
Volunteer Patient Navigator, Jewish Family Service of MetroWest, October 2017 – present
Professional Certificate, Consumer Health Advocacy, Center for Patient Partnerships, University of Wisconsin-Madison, May 2016 - August 2017
Gerhardt Family Patient Advocate, July 2011 – December 2013
Professional Memberships & Networks
Community Educator, CampaignZero: Families for Patient Safety