Beacon Patient Advocates LLC
Independent Patient Advocates navigating the choppy waters of today's healthcare system

About Beacon Patient Advocates LLC

About Us

Beacon Patient Advocates LLC helps clients and their family members / caregivers tackle the challenges of navigating today’s complex healthcare system by empowering our clients to become educated and confident health care consumers. We offer professional compassionate guidance to navigate complex systems.

Our assistance helps you acquire the resources and facts to make informed decisions for themselves that reflect your personal values.


20180910_081630 (3).jpg

About Ailene Gerhardt, Founder and Board Certified Independent Patient Advocate

After growing up in South Florida, Ailene moved to Massachusetts to attend college. In the years that followed, Ailene received her undergraduate degree from Clark University and her master’s degree from Brandeis University.

While enjoying a successful 17-year career as a human services professional advocating for the needs of students, faculty and staff on college campuses, Ailene’s mother became gravely ill. She experienced first-hand how draining and challenging navigating the intricacies of the health care system can be while actively supporting a loved one experiencing a healthcare crisis. The experience as her family member’s primary health advocate led Ailene to a career change and her calling as a private patient advocate.

Ailene completed her Certificate in Consumer Health Advocacy at the University of Wisconsin’s Center for Patient Partnerships in August 2017 and earned her Patient Advocacy Board Certification credentials in April 2018.

Patient Advocacy Education/Training

Professional Memberships & Networks